On Wednesday, MTN paid Omeje Fidelis, who won an MTN promotion in 2012,
N1.85 million which was the remainder of his winnings. The
telecommunications giant made the payment in compliance with an order by
the Consumer Protection Council (CPC) to release the remainder of Mr.
Fidelis’ winnings by February 15, 2016.
In a
telephone conversation with the CPC, Mr. Fidelis confirmed that he
received a check for N2 million from MTN
According to Mr. Fidelis, he participated in the promo and was
informed by MTN on October 10, 2012 that he had won N2 million in the
Ultimate Wonder Promo. Then, on October 12, he received a text message
informing him that the presentation ceremony was fixed October 19 at the
Nicon Luxury Hotel, Abuja.
The complainant asserted that during the ceremony, he was presented
with a dummy cheque of N2 million. He was then paraded before the media
and the world as the winner of N2 million.
However, roughly a month later he received a call from MTN that he
would be receiving N150,000 via a Verve ATM Card instead of the promised
N2 million.
In a statement providing the reasons why it was ordering MTN to pay
Mr. Fidelis, the CPC sighted the “highly flawed” prize nomination
process.
“The process of the MTN Ultimate Wonder Promotion whereby the
verification exercise was conducted after winners were identified,
declared and winnings presented publicly is grossly flawed, lacking in
transparency, inequitable and apparently calculated to deceive
consumers.”
“The CPC, on the strength of these observations, therefore directed
MTN to pay within 14 days of receipt of Order, the sum of N1,850,000
being the unpaid part of the N2m prize won by the complainant in the
2012 MTN Ultimate Wonder Promotion”.

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